Return Policy

Fluffy’s Pet Shop offers 100% Unconditional Satisfaction Guaranteed.

We are proud of our products – If you are not 100% SATISFIED – return your item for an exchange or refund.

We accept merchandise for exchange or refund within 90 days of the sale date.

We are asking that the product is not used or expired, and in its original box/packaging.

Need to make a return? Contact us: Customerservice@fluffyspetshop.com

We will be happy to send you an RMA (return merchandise authorization) number along with instructions for returning your product.

Contact Us

If you have any questions or concerns, please do not hesitate to contact us
We would love to hear from you.